Legal notice, terms and conditions

General

— The privacy of your information is protected and will not be disclosed to third parties.
— Players will not be able to take videos or photos in our facilities.
— Each Red Dopamine player will be instructed before the game by their Game Master and will participate in the game at their own risk. Red Dopamine is not responsible for personal or equipment damage caused by misuse of the room or by not following the rules described before departure.
— Each player undertakes to make good use of the facilities, so Red Dopamine will have the right to charge players for damages intentional or caused by the misuse of the elements.
— While in our facilities, you must follow the rules and adopt appropriate rules of behavior, in addition to cooperating with our employees throughout the activity.
— Each player undertakes not to have violent reactions that could attack our employees under any circumstances. Red Dopamine reserves the right to expel the player with such a reaction, to expel the entire team, to modify the version of the game or to eliminate interventions with actors to protect its employees.
— People under the influence of alcohol or non-prescription drugs may be turned away and their reservation becomes canceled.
— Red Dopamine reserves its right of admission

Legal Notice and Terms of Use

In this space you can find all the information regarding the legal terms and conditions that define the relationships between users and the person responsible for this website. As a user, it is important that you know these terms before continuing your browsing.

This website strictly complies with Law 34/2002, of July 11, on information society services and electronic commerce.

Information about the person responsible for this websiteIts corporate name is: Red Dopamine

Hosting Information: Raiola Networks S.L.

Conditions

These General Conditions regulate the use (including mere access) of the web pages that make up the Red Dopamine website, including the content and services made available on them. Any person who accesses the website (“User”) agrees to be bound by the General Conditions in force at all times on the portal.

Access and/or use of this website confers the status of User on the person who performs it, accepting, from this very moment, fully and without reservation, this Legal Notice, as well as the specific conditions that, if any, complement it, in relation to certain services and contents of the website.

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with Red Dopamine. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order. The use of the website for illegal or harmful purposes, or that, in any way, may cause harm or prevent the normal functioning of the website is prohibited. With regard to the contents of this site, it is prohibited to:

Its reproduction, distribution or modification, in whole or in part, unless you have the
Authorization of their legitimate owners;
Any violation of the rights of the provider or of the legitimate owners;
Its use for commercial or advertising purposes.
What personal information does this website use and how is it used
This website uses different systems for capturing personal information detailed in the Privacy Policy. Users' prior consent is always required to process their personal data for the purposes indicated.

The user has the right to revoke their prior consent at any time. We also inform that the information of our users is protected in accordance with our Privacy Policy.

In any case, Red Dopamine reserves the right to modify, at any time and without prior notice, the presentation and configuration of our website such as this legal notice.

Change and Cancellation Policy:

No refunds are made under any circumstances and without exceptions. The amount of the reservation will never be refunded, including force majeure, without exception. Up to 48 hours in advance, a free change of date is allowed. After that first change, the remaining changes will cost 5€ for management fees. The customer who wants to change the date of their reservation up to 48 hours in advance must communicate this via e-mail and from the same email address indicated when booking. You must write to contacto@reddopamine.com indicating the new game date you prefer depending on the availability of the web calendar. The new game date will be notified by e-mail. If the e-mail confirming the reservation change is not received, the customer must contact again to confirm that the change has been made (otherwise, the change may not have been managed). The amount paid online is not saved, the user who wants to make a change of date must indicate the new game date in their request. This information is indicated at all times on the website, in the reservation process and in the confirmation emails. After those 48 hours, no date changes will be allowed under any circumstances and without exceptions.
The customer has 6 months to book and play their new game session. Without exception. Red Dopamine is not responsible for delays, unforeseen events, inconveniences, illness of the participants or causes of force majeure or any other problem caused by causes beyond the company's control. If fewer players attend than indicated when booking, the amount will not be refunded or the value will be given in coupons.
If more players attend than indicated when booking, the price will be recalculated and the difference will be paid before starting the activity.
If fewer players attend than those indicated on the gift voucher, the amount will not be refunded or the value will be given in vouchers.
If more players attend than those indicated in the gift voucher, the difference will be paid before starting the activity (according to the current rate at the date of the game). The amount will never be refunded in case of cancellation or no-show. If the team does not show up for your reservation on time, it will be considered that you have discarded the reservation and will not be entitled to changes or returns. We will only wait 10 minutes, after this time no player will be able to access the facilities and no player can be added to a game in progress under any circumstances.

User Commitments and Obligations

Access and/or use of this website gives the user the status of User, accepting, from now on, fully and without reservation, this Legal Notice in relation to certain services and contents of the website. When using our website, the User undertakes not to carry out any conduct that could damage the image, interests and rights of Red Dopamine or third parties or that could damage, disable or overload it or that would prevent, in any way, the normal use of the Web.RED Dopamine adopts reasonably adequate security measures to detect the existence of viruses such as those established by Wordfence. The employee monitoring service offers peace of mind that the website is not infected. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, our website cannot guarantee the absence of viruses or other elements that may cause alterations to the User's computer systems (software and hardware) or to their electronic documents and files contained therein.

Intellectual and industrial property rights

These General Conditions do not grant any intellectual or industrial property rights to our website or to any of its component elements, and the User is expressly prohibited from reproducing, transforming, distributing, making available to the public, extracting, reusing, forwarding or using any of them, by any means or procedure, except in cases where legally permitted or authorized by the owner of the corresponding rights. The user knows and accepts that the entire website, containing without limitation the text, software, contents (including structure, selection, ordering and presentation of the same) photographs, audiovisual material and graphics, is protected by trademarks, copyrights and other registered legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or a third party considers that there has been a violation of their legitimate rights of intellectual property due to the introduction of certain content on the Web, Red Dopamine must notify this circumstance by indicating: Personal data of the interested party who owns the allegedly infringed rights, or indicate the representation with which it acts if the complaint is submitted by a third party other than the interested party.
Point out the contents protected by intellectual property rights and their location on the Web, the accreditation of the intellectual property rights indicated and an express statement in which the interested party is responsible for the veracity of the information provided in the notification.

External Links

The pages of our website provide links to other websites of our own and content that are the property of third parties. The sole purpose of the links is to provide the User with the possibility to access and learn about these links, although Red Dopamine does not offer or market, by itself or through third parties, the information, content and services available on the linked sites, nor does it approve, monitor or control in any way the content and services and any material of any nature existing on them. Red Dopamine is not responsible under any circumstances for the results that may result from the User accessing these links. The User who intends to establish any technical link device from their website to our website must obtain prior written authorization from Red Dopamine. The establishment of the link does not imply in any case the existence of relations between Red Dopamine and the owner of the site where the link is established, nor does it imply our acceptance or approval of its contents or services.

Data Protection and Confidentiality Policy

Responsible for the treatment:

The interested party who provides Red Dopamine with personal data through this online platform or through other channels (for example, social networks) is informed that the processing of their data is carried out by:

Red Dopamine

Email: contacto@reddopamine.com

Purposes of data processing:

At Red Dopamine, data processing is carried out for the following purposes, depending on the reason for which you provided them to us: Contact the sender of the information, respond to their request, request or query and manage the publication of queries and comments and follow up on them later. Manage, where appropriate, your order and carry out the service contracted by the user, your billing and collection. Manage and control the customer portfolio.Manage, where appropriate, user participation in games, promotions, discounts, raffles and contests available on the Online Platform.Manage, where appropriate, the user's registration process on the Online Platform.Create, where appropriate, the user profile to offer content, products and services in a personalized way. Assess and manage, where appropriate, your curriculum vitae for selection processes that adapt to your professional profile and carry out the necessary actions for the selection and hiring of personnel.

Duration of data processing:

The data for managing the relationship with the user and/or customer and the billing and collection of services will be kept for as long as the contract is in force. Once this relationship has ended, where appropriate, the data may be kept for the time required by applicable legislation and until any responsibilities deriving from the contract are prescribed. The data for the management of queries and requests will be kept for the time necessary to respond to them, with a maximum period of one year. Data relating to publications of comments on our products will be kept for the duration and advertising of the products or services to which they refer, unless express your desire that they be deleted at any time. The data for participation in games, contests, raffles and promotions will be kept for as long as they last, according to their specific bases, to manage their development and, later, until they prescribe the possible responsibilities deriving from their realization. The data for sending commercial communications and drawing up commercial profiles of our products or services will be kept indefinitely until, if appropriate, you express your desire to delete them. Curriculum vitae data for selection processes will be kept for three months.

Legitimation for data processing:

The legal basis for the processing of your data for the above purposes is the execution of the provision of the corresponding service. The prospective offer of products and services to customers and users is based on the satisfaction of the legitimate business interest consisting in being able to offer our customers the contracting of other products or services and thus achieving their loyalty. This legitimate interest is recognized by applicable legal regulations (General Data Protection Regulation), which expressly allows the processing of data personal on that legal basis for direct marketing purposes. However, we remind you that you have the right to object to this processing of your data, and you can do so by any of the means described in this Policy. The basis for sending commercial communications to non-client users is the consent that has been requested, which may be revoked at any time. The withdrawal of such consent will in no case affect the execution of the contract, but data processing for that purpose carried out previously will not lose their legality due to the fact that the consent has been revoked. The basis for the processing of the curriculum vitae is the consent given to us by the candidate when sending it to participate in selection processes.

Data communication:

The data may be communicated to the following entities: To financial institutions through which the management of collections and payments is articulated.
To the competent public administrations, in the cases provided for in the Act and for the purposes defined therein.

Rights:

Any person who provides us with their data has the following rights: Anyone has the right to obtain confirmation as to whether we are processing personal data concerning them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Under the conditions provided for in the General Data Protection Regulation, interested parties may request the limitation of the processing of their data or their portability, in which case we will only keep them for the exercise or defense of claims. circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. If you have granted consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the treatment based on consent prior to its withdrawal. In these cases, we will stop processing the data or, where appropriate, we will stop doing so for that specific purpose, except for compelling legitimate reasons or the exercise or defense of possible claims. All the above-mentioned rights can be exercised through the contact methods listed in the “Data Controller” section of this Privacy Policy.

Third-party data:

If you provide data from third parties, you assume the responsibility to inform them in advance of everything provided for in article 14 of the General Data Protection Regulation under the conditions established in that precept.

Veracity of the data:

The User guarantees that the personal data provided through the form are true, and is obliged to communicate any changes to them. Likewise, the User guarantees that all the information provided corresponds to their real situation, that it is up to date and accurate. In addition, the User undertakes to keep their data updated at all times, being solely responsible for the inaccuracy or falsehood of the data provided and for any damage that may be caused by this to Red Dopamine as the owner of the website, or to third parties as a result of the use of said website.

Exclusion of guarantees and liability

The Provider does not grant any guarantee nor is it responsible, under any circumstances, for damages of any nature that may result from: The lack of availability, maintenance and effective operation of the website or its services and contents;
The existence of viruses, malicious or harmful programs in the contents;
Illicit, negligent, fraudulent or contrary to this Legal Notice;
The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
The provider is not responsible under any circumstances for damages that may result from the illegal or improper use of this website.

Applicable Law and Jurisdiction

In general, the relations between Red Dopamine and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts determined by said legislation.

Contact

If any User has any questions about these Legal Conditions or any comments on our website, please contact contacto@reddopamine.com or through the contact section.